Home > PS Admin > bea.jolt.ApplicationException: TPESVCFAIL

bea.jolt.ApplicationException: TPESVCFAIL

December 14, 2007 Leave a comment Go to comments

When you try to log online and you get the following error message:

CHECK APPSERVER LOGS. THE SITE BOOTED WITH INTERNAL DEFAULT SETTINGS, BECAUSE OF: bea.jolt.ApplicationException: TPESVCFAIL – application level service failure

(PeopleSoft Solution ID – 200766418 – PT 8.44)

This could be because of the Peoplsoft Default web profile user ID PTWEBSERVER got locked. Run the below SQL to resolve the above issue.

UPDATE PSOPRDEFN SET ACCTLOCK=0 WHERE OPRID=’PTWEBSERVER’

The PTWEBSERVER account provides the portal servlet with minimal security access, sufficient only to launch the portal environment, but without access to any pages or other PIA objects. This account uses the PTPT1500 permission list.

Also before update the above sql,  make sure that this user, role, and permission list are currently in your database by using the following SQLs.

select * from PSCLASSDEFN where CLASSID = ‘PTPT1500’
select * from PSAUTHSIGNON where CLASSID = ‘PTPT1500’
select * from PSROLEDEFN where ROLENAME = ‘PeopleTools Web Server’
select * from PSROLECLASS where ROLENAME = ‘PeopleTools Web Server’
select * from PSOPRDEFN where OPRID = ‘PTWEBSERVER’
select * from PSROLEUSER where ROLEUSER = ‘PTWEBSERVER’

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Categories: PS Admin
  1. afjal
    May 27, 2009 at 5:12 pm

    still ia m getting the problem
    environment:

    OS: Linux4
    PeopleTools 8.49
    PeopleSoft PORTAL9.0
    Application, Web servers are on 2 diffoerent Linux machines
    Database is in anther linux machine
    tuxedo91,
    weblogic92mp3

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